All people 3yo+ will wear an appropriately fitting mask, covering their nose and mouth during the entire consultation. This is non-negotiable for the safety of all involved. The Lactation Consultant will wear a properly fitting mask for each consult. Each patient must consent to the mask policy for the duration of the consult. Failure to comply will result in the consult ending immediately. No refund will be provided in this situation.
Patients who arrive in a mask that is thin, sheer, ill-fitting, or vented, will be given an appropriate disposable mask to wear properly for the duration of the consultation.
Patients who prefer not to wear a mask will be seen via telehealth.
Our space is large and well-ventilated with two HEPA air purification units running in the consultation offices. Each of the air purifiers can exchange the air in the room in 12 minutes.
We sanitize scales, phones, computers, changing pads, door knobs, light switches, with Cavicide or 70%+ alcohol and use disposable covers where appropriate. Hands are washed before each consult, gloves are worn for any physical exam of babe(s) or of the breast.